Report a voice issue
Report mispronunciations and other sound issues.
If you identify a voice issue in one of your BeyondWords generated audios (for example, a mispronunciation), you may be able to resolve it by creating pronunciation rules.
If not, please report your issue to the team by following the steps below:
🔓
- Go to the 'Content (Audios)' section of your project dashboard
- Hover on the audio you are having an issue with
- Select the warning symbol to 'Report voice issue'
- Select the issue type from the dropdown list
- Describe your issue with as much details as possible
- Attach the correct pronunciation (optional):
- Select the paperclip icon to attach a single audio file, or
- Select the microphone icon to record audio from your device (you may need to allow access to your microphone). Press '✓' to stop recording. You can then press play to hear your recording, or press 'x' to delete your recording.
- Select 'Submit'
We will work to get the issue resolved as soon as possible.
Last modified 1mo ago