Links

Check audio status

Check whether your audio is ready to distribute.
Audio will only be distributed if it is processed and published.
You can check the status of your BeyondWords audio in the 'Content (Audios)' section of your project dashboard. Simply refer to or hover on the colored icon on the left-hand side:
  • Processed: The audio has been created or uploaded. You can hover on the green icon to play the audio.
  • Processing: Your audio is being created, uploaded, or reprocessed. This usually takes a few minutes.
  • Skipped: Your content has not been processed into audio because you do not have enough characters available. You can reprocess the audio when characters are available.
  • Draft: This is a draft in the TTS Editor. Select '⋮' then 'Edit text' to continue working on your draft.
  • Error: Something went wrong. Please try reprocessing the audio and contact [email protected] if you need further help.
Characters (including letters, symbols, and spaces) count towards your limit when they are processed into audio. When editing audio, only additional paragraphs or paragraphs with changed voices will count towards your character limit during reprocessing. This means you can make minor text edits for "free".
WordPress plugin users can also check the status of an audio via the BeyondWords section of the Page/Post Settings Sidebar, as well as the dedicated BeyondWords sidebar.

How to reprocess audio

  1. 1.
    Go to the 'Content (Audios)' section of your project dashboard
  2. 2.
    Hover on the audio you would like to reprocess
  3. 3.
    Select the '⋮' (Other actions) icon
  4. 4.
    Select 'Reprocess audio'
We use caching to make audio players load faster. This means that it may take up to 15 minutes for your new audio to be streamed.
If your audio is still not updated after this time, you may need to clear your browser's cache and reload the page.

Published vs unpublished audio

You can check whether an audio is published or unpublished through the 'Content (Audios)' section of your project dashboard. Just consult the 'Published' column.
Processed audio is published by default. You can disable automatic publishing if you have an Enterprise plan.
  • If an audio is published, this means that distribution is enabled. The audio will be available through corresponding players and podcast feeds. If you wish to hide a published audio, you can unpublish or delete it anytime.
  • If an audio is unpublished, this means that distribution is disabled. The audio will not be available through corresponding players or podcast feeds. If you would like the audio to be published, you will either need to wait for it to process or publish it manually.

How to manually publish or unpublish an audio

Please note that only processed audio can be manually published or unpublished.
  1. 1.
    Go to the 'Content (Audios)' section of your project dashboard
  2. 2.
    Hover on the audio you would like to publish or unpublish
  3. 3.
    Select '⋮' (Other actions) then 'Publish/Unpublish audio'
We use caching to make audio players load faster. This means that it may take up to 15 minutes for corresponding players to load after an audio is published.
If the player is still not visible after this time, you may need to clear your browser's cache and reload the page.

FAQs

Will skipped audio be reprocessed once characters become available?
No, skipped audio will not be automatically reprocessed once characters become available. However, you can manually trigger reprocessing:
  1. 1.
    Go to the 'Content (Audios)' section of your project dashboard
  2. 2.
    Hover on the skipped audio that you would like to reprocess the audio for
  3. 3.
    Select '⋮' then 'Reprocess audio' — if enough characters are available, the audio should be processed within a few minutes
Why is an audio that was processed now skipped?
If you are creating audio via CMS integration, CMS updates are enabled by default. This means that changes in your CMS trigger audio reprocessing. If not enough characters are available to reprocess your audio at this stage, the audio will be skipped.
You can disable CMS updates when editing your content via the TTS Editor or:
  1. 1.
    Go to the 'Content (Audios)' section of your project dashboard
  2. 2.
    Hover on the audio
  3. 3.
    Select the '⋮' ("Other actions') button then 'Disable CMS updates'
What happens to scheduled audio?
If you schedule your audio for later, it will be processed and available through your dashboard as usual. However, it will not be published (distributed through BeyondWords Players or the podcast feed) until the scheduled time.