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Change or cancel your plan

Update your BeyondWords subscription.
This guide explains how to change or cancel your BeyondWords plan. You can also find out how to delete your account.

View our plans

If you have a BeyondWords account:
  1. 2.
    Select your profile in the top-right, then 'Settings'
  2. 3.
    Go to the 'Plan' section
If you do not have a BeyondWords account, visit our pricing page.

Upgrade your plan

  1. 2.
    Select your profile in the top-right, then 'Settings' > 'Plan' OR follow an upgrade link elsewhere
  2. 3.
    Select 'Choose this plan' on Pro and complete payment OR book a meeting to discuss going Enterprise

Downgrade your plan

Are you sure there's nothing we can help with first?
  1. 2.
    Select your profile in the top-right, then 'Settings'
  2. 3.
    Go to the 'Plan' section
  3. 4.
    Select 'Choose this plan' on the plan you want
Your downgrade will come into effect at the end of your current billing period.
I'm getting an error message when I try to downgrade
You may need to configure your account to make downgrading possible. The error message(s) will explain which actions are necessary.
  • To proceed, please delete excess projects: Pilot users can only have one project. Please delete any additional projects in the 'Settings (General)' section of their dashboards.
  • To proceed, please delete excess members: Pilot users cannot have any members; Pro users can have a maximum of five members. Please delete excess members in the 'Members' section of account settings.
  • To proceed, please change default voices: Pilot users cannot use premium voices. Please change the default voice(s) in the 'Settings (General)' section of your project dashboard.
  • To proceed, please disable the RSS Feed Importer: Pilot users cannot use the RSS Feed Importer. Please disable using the toggle in the 'Settings (Integration)' of your project dashboard.
  • To proceed, please disable webhooks: Pilot/Pro users cannot use webhooks. Please disable using the toggle in the 'Settings (Webhooks)' section of your project dashboard.
  • To proceed, please disable intros and outros: Pilot users cannot use intros and outros. Please disable using the toggle in the 'Settings (General)' section of your project dashboard.
  • To proceed, please enable automatic publishing: Pilot users cannot disable automatic publishing. Please enable using the toggle in the 'Settings (General)' section of your project dashboard.
  • To proceed, please disable the Project Playlist: Pilot users cannot enable the Project Playlist. Please disable using the toggle in the 'Distribution (Playlist)' section of your project dashboard.
  • To proceed, please disable manual playlists: Pilot users cannot enable manual playlists. Please disable using the toggle in the 'Content (Playlists)' section of your project dashboard.
  • To proceed, please disable automatic playlists: Pilot/Pro users cannot enable automatic playlists. Please disable using the toggle in the 'Content (Playlists)' section of your project dashboard.
  • To proceed, please disable the podcast feed: Pilot users cannot enable the project podcast feed. Please disable in the 'Distribution (Podcast feed)' section of your project dashboard.
  • To proceed, please delete disable Google integrations: Pilot users cannot enable Google integrations. Please disable in the 'Settings (General)' section of your project dashboard.
  • To proceed, please disable ad campaigns: Pilot/Pro users cannot run ad campaigns. Please disable in the 'Audio ads' section of your project dashboard.
  • To proceed, please delete disable VAST ad tag integration: Pilot/Pro users cannot enable VAST ad tag integrations. Please disable in the 'Settings (General)' section of your project dashboard.

Delete your account

Are you sure there's nothing we can help with first?
If you would like us to delete your account and data, please email [email protected].