Change or view billing details

Change your payment details or view your invoices.

This guide explains how to change or view the billing details associated with your BeyondWords account.

Change your payment details

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Only the admin (main account holder) can change payment details. Members cannot.

  1. Sign into your BeyondWords account

  2. Select your profile in the top-right, then 'Settings'

  3. Go to the 'Billing' section

  4. Select 'Change'

  5. Enter your new card details then select 'Save'

View your billing details

View your subscriptions

  1. Sign into your BeyondWords account

  2. Select your profile in the top-right, then 'Settings'

  3. Go to the 'Billing' section

  4. Go to 'Subscriptions'

You will see each product's name, quantity, status, next billing date, and next billing amount.

View your invoices

  1. Sign into your BeyondWords account

  2. Select your profile in the top-right, then 'Settings'

  3. Go to the 'Billing' section

  4. Select 'Invoices'

You will see the plan name, month, and amount associated with each invoice.

FAQs

When will I be charged?

Your payment method will be charged on the date that your paid plan begins and every calendar month or year thereafter, depending whether you're on a monthly or annual plan. (If your paid plan begins on the 29th, 30th, or 31st, payment will be taken on the previous available date in any shorter billing months.)


What happens if my payment fails?

If your payment fails, the system will repeat attempts to take payment. If unsuccessful after one week, your subscription will be cancelled.



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