This feature applies to legacy users (Starter or Newsdesk plans) only.
You can check how many audio credits you have remaining and the renewal date in the bottom-left of any project dashboard on your BeyondWords account.
When you run out of audio credits, new audios will be skipped.
What is an audio credit?
An audio credit allows you to convert one piece of text into one audio asset. The text can be imported via our API, RSS Feed Importer, WordPress plugin, Ghost integration, or Text-to-Speech Editor and can be up to 100,000 characters (approximately 20,000 words).
Your BeyondWords plan entitles you to a certain number of audio credits each month. Please note that reprocessing an audio asset does not use an audio credit.
Will skipped audio be reprocessed once I have audio credits?
No, skipped audio will not be automatically processed once audio credits become available. However, you can manually trigger processing:
Go to the 'Content (Audios)' section of your project dashboard
Hover on the skipped audio that you would like to process the audio for
Select '⋮' then 'Reprocess audio' — if an audio credit is available, the audio should be processed within a few minutes
Can I buy extra audio credits?
It is not possible to buy extra audio credits. If you need more audio credits, you will need to upgrade your plan.
Does reprocessing use an audio credit?
No, reprocessing an audio asset does not use an additional audio credit.
If I delete an audio asset, will I get the audio credit back?
No, deleting or disabling an audio asset will not give you the audio credit back.
Will unused audio credits roll over?
No, unused audio credits will not roll over to the next month.
When will I get new audio credits?
Your audio credits refresh every calendar month. If your paid plan began on the 29th, 30th, or 31st of any month, they will be refreshed on the previous available date in any shorter months.
Updated 3 months ago