Report a voice issue
Report mispronunciations and other sound issues.
If you identify a voice issue in one of your BeyondWords audios (for example, a mispronunciation), please report it to the team. We will aim to get it fixed as soon as possible.
You can also request custom text-to-speech rules.
This feature is available on paid plans only. Upgrade now.
-
Go to the 'Content (Audios)' section of your project dashboard
-
Hover on the audio you are having an issue with
-
Select the warning symbol to 'Report voice issue'


-
Select the issue type from the dropdown list
-
Describe your issue in as much detail as possible
-
Attach the correct pronunciation (optional):
-
Select the paperclip icon to attach a single audio file, or
-
Select the microphone icon to record audio from your device (you may need to allow access to your microphone). Press '✓' to stop recording. You can then press play to hear your recording, or press 'x' to delete your recording.
-
-
Select 'Submit'


For all other issues, please email [email protected] or use the chat function in your dashboard.
Updated about 2 months ago